The NZCB Team
At NZCB’s National Support Centre you will find a dedicated team that provide a broad spectrum of services to our members.
View our team below and find out a bit more about their specialist roles:
My responsibilities include leading the delivery of the organisation's Strategic and Management Plans, Governance and operational engagement with the NZCB Board, and liaison with other strategic stakeholders. Having worked in the building industry in various leadership positions for a number of years, I am passionate about the opportunities that NZCB and its members can deliver to the communities of New Zealand.
In today\'s over regulated building environment, I find builders sometimes need a helping hand to get through it all. I am fortunate to work alongside a team of devoted individuals who support me in delivering builder education, new membership processing and supporting members when things go pear shaped on site with clients, councils and subcontractors. Coming from a building background allows me to empathise with what keeps builders up at night, so if it’s a business template or a sounding board to what’s happening on the building site, I’ll dig out a resolve or point you in the direction of help.
MEMBERSHIP SERVICES MANAGER
I deal with all aspects of benefits for our members, from sourcing new and exciting deals and discounts to ensuring a rewarding and knowledgeable annual conference is delivered. I also develop our members\' websites and help with any computer or marketing questions our members might have.
I have over 15 years applied accounting experience and oversee the NZCB Finance department. I have detailed experience in all aspects of month end accounts, taxation and year end audit processes and am responsible for overseeing all aspects of the monthly accounts for both the NZCB National Support Office and Regional Associations.
EXECUTIVE ASSISTANT TO CHIEF EXECUTIVE
I assist the Chief Executive, and also make travel and accommodation arrangements for other NZCB staff, some of whom travel extensively in order to provide training and other assistance to our members, nationwide. I enjoy working in a member organisation, where all NSO staff are united in their dedication to providing services and assistance to our wonderful NZCB members.
BUSINESS DEVELOPMENT MANAGER – SOUTH ISLAND
I have a background as a Trade Qualified Carpenter and have worked in Tertiary Education training ITAB Apprentices. Based in Christchurch, I engage with builders and carpenters around the South Island by delivering our NZCB ToolBox Seminars, keeping our members well informed of the latest changes within our industry. I also coordinate the ITAB Apprenticeship Program on behalf of NZCB and work closely in partnership with ITAB accredited Industry Training Providers throughout NZ.
BUSINESS DEVELOPMENT MANAGER – NORTH ISLAND
I have been involved in many areas within the building industry. I am a tiler by trade and have a background in the spouting, balustrade and handrail industries. I am your ‘on the road’ guy for the North Island, delivering trade training nights and roadshows – to keep all our members informed with the latest industry trends and regulations. I will also be coordinating all ITAB apprentices and dropping in and working closely with trade training providers in their area.
I am from a financial accounts/payroll/customer service background. I previously worked for a large building company and a tiling business, my husband is also a builder of 30 years. This gives me a great understanding of our members and the financial issues they face. My role with NZCB includes invoicing and receipting membership & advertising levy subscriptions, administration, and coordinating the order and delivery of your membership cards and certificates. I also look after the ITAB apprentice guys and girls, ITAB invoicing and Apprenticeship Completion Certificates.
The Membership Services team are responsible for the Members ToolShed which services online building contracts, employment agreements, disclosure statements, variation forms as well as an online shop and a heap of relevant industry information. In addition to that, I am the editor of the official NZCB bi-monthly magazine, InHouse & the NZCB InTouch e-News which keeps me busy!
BUSINESS SUPPORT COORDINATOR
I am the friendly voice on the other end of the phone through the main line at the National Support Office. Supporting regional activities, I organise the ToolBox Seminars, send out notices and text reminders for regional meetings and events, and keep the website up to date with anything we have happening in your area. Should you require any information about events or news in your region, please give me call.
My role as Project Coordinator involves providing support to the Chief Executive and other senior staff with the development and launch of new services and service initiatives for members. I have a background in Account/Project Management in the print industry and design in the building industry and I am the point of contact for Certified Plans. I also organise media with the presidents for regional events and administer the AST fund applications.
MEMBERSHIP DEVELOPMENT COORDINATOR
My role as Membership Development Coordinator includes all the processing of new membership applications and changes to our current memberships. So if you need to apply for/upgrade/add a new business membership or update your current contact details with us, please let me know. I am also here to support the Membership Development Managers.
MEMBERSHIP SERVICES SUPPORT
I am part of the membership services team at NZCB. The Halo Residential Building Guarantee is the best in the business, so I’m excited about ensuring members and homeowners get the most out of the Association’s flagship product. If you need help completing contracts or employment agreements, then give me a call. I also look after the online shop so if you’re looking to lift your game on site, I can kit you and your team out with the latest apparel.
CUSTOMER LIAISON COORDINATOR
A building project can have many highs and lows, my role is to support the relationship between members and their clients so it remains constant with NZCB’s brand promise of “peace of mind”. I can assist if the communication between the client and builder breaks down or if facilitation to get the building contract back on track is required. In the rare occurrence members need help with conflict between sub-contractors and the supply chain, I can help with that as well.