Cogan Custom Homes

Mangawhai, Whangarei

Alterations - Minor under $50000, Alterations - Renovations above $50000, Bathrooms and Kitchen - Renovations, Decks and Fences, Farm Buildings, GaragesCarports, Labour Only, Maintenance and Jobbing, Project Management, Residential - Full Build (Others Design), Residential - Top End Architectural

The beach home we purchased in Langs beach in early 2015 needed to be re-clad and renovated, but because we lived two hours away, we didn't have any builder contacts. Also, we led busy lives so we knew we wanted a builder in whom we could place a huge amount of trust. After asking around we arranged a meeting with Craig from Craig Cogan Builders, because they had invaluable experience in these types of jobs. Together with their Architect, Adam from Maxar Ltd, we roughed out a brief, a budget and a time frame for the job. Once we had approved the Architect's concept plans, and before going to full working drawings, Craig gave us a rough, but detailed, estimate to confirm that the concepts were within our budget. Then, upon receiving full working drawings the estimate was revised and various parts of the job were either quoted or estimated depending on complexity. From then onwards the Craig Cogan Builders handy online build program enabled us to make decisions and communicate with his professional team of builders and sub-contractors directly from our home and offices. It also kept us up to date with weekly photos and schedule of how the job was progressing. We really noticed how being able to communicate with Craig and get questions and decisions in a timely manner improved the efficiency of this build over previous ones. It also kept us updated on the budget. The job finished a month earlier ahead of schedule and we were thrilled with the workmanship and professional standard of all the team involved.
Joel and Kathryn
Our first build was a rollercoaster that thankfully ended on a high with Craig Cogan Builder. We were new to the area and knew nothing about building. A well-known nationwide building company seemed the safest choice. The adverts promised an easy, defined process to build our home, on budget with nationwide support and a guarantee. The building company failed to deliver on its promises. Craig Cogan Builder picked up the pieces and delivered everything we hoped the building company would do and much more. Looking back, the sales patter from the building company was textbook. “No” was not in their vocabulary when we discussed our project. After several meetings we gave them our own concept plan and paid a deposit. An altered plan came back nearly $200,000 over our discussed budget. The promises made before paying the deposit vanished and it was clearly not possible to build what we wanted on the budget we had agreed upon. They should have known that right? Call it luck, fate or coincidence but we met Craig by chance one day. He had a quick look at the concept plans and within 20 seconds said that while there could be some unknown variables it would probably be within an indicative price range. We cut to the chase in less than 60 seconds. Our relationship with the building company deteriorated rapidly. They tried to corner us with upfront costs and small print. The appearance of, but lack of transparency in the pricing was deeply worrying and the untruths stacked up quickly. The salesman told us they had reduced the build cost by cutting their own margin, but we needed to sign immediately to lock in the price. We didn’t sign, and when we checked the addendum, we found that they had just reduced our specs. The aggressive sales tactics and lack of transparency soured the relationship and the experience badly. Craig Cogan Builder's approach and philosophy is very different. They provide straight and valuable advice. Their quote was well presented and clear on what was included and what was not. The pricing structure was transparent and easily understood. Their guarantees supported by a National Building Association are the same or better than the well-known building companies. The price, in our case was far better. Engaging Craig Cogan, an independent builder has had unforeseen benefits. We feel we are more than just another number, notch or sales statistic. Being a local and having his name attached to his business he cares deeply about his reputation. Our relationship was professional throughout the process and since completion have become friends Craig Cogan Builder delivered a realistic yet positive and encouraging experience to realise our dream home.
Andy and Collette
We have built several houses and since doing our last build with Craig Cogan Builder, the bar has been set to a level that most will not achieve. The whole process was faultless and the systems that are in place make it hard to drop the ball. Craig made us feel as though we were the only build he had on, he was thorough from start to finish and this was greatly appreciated since we live some distance away. The site was the cleanest site I have been to and his team were second to none, very helpful and went over and above. Thank you to Craig and his team. It was a very enjoyable process and we love the finished the product.
Paul and Amy